Privacy policy

Privacy Policy

Vintage Pareltje operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Vintage Pareltje is powered by Shopify, which enables us to provide the Services to you. This privacy policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.


Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified information that cannot identify you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, or financial account numbers, payment details, transaction data, payment method, payment confirmation, and other payment-related information.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including items you view, add to your cart, wishlist, purchase, return, exchange, or cancel, and your transaction history.
  • Communications with us including information you provide when contacting customer support.
  • Device information including data about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including how and when you interact with and navigate the Services.


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, such as when you create an account, use the Services, communicate with us, or otherwise provide your information;
  • Automatically, including through your device when you interact with our website or Services, and through cookies and similar technologies;
  • From service providers, who collect or process information on our behalf;
  • From partners or other third parties.


How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing and improving the Services: to process payments, fulfill orders, manage your account, handle returns and exchanges, arrange shipping, remember your preferences, and personalize your experience.
  • Marketing and advertising: to send promotional messages via email, SMS, or post, and to show relevant advertisements based on your activity.
  • Security and fraud prevention: to verify accounts, detect fraud, ensure safe transactions, and protect our Services.
  • Communication: to provide customer support and maintain our relationship with you.
  • Legal purposes: to comply with legal obligations, respond to lawful requests, and enforce our policies.

How We Share Personal Information

We may share your personal information in the following situations:

  • With Shopify, vendors, and service providers (e.g., IT services, payment processors, shipping providers);
  • With business and marketing partners to provide advertising and promotional services;
  • When you request or consent to sharing information (e.g., shipping or social media integrations);
  • With affiliates within our business group;
  • In connection with legal obligations or business transactions (e.g., mergers or legal compliance).


Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your data may be transferred to Shopify and third parties located outside your country.

Shopify may use your interactions across different merchants to provide enhanced features and personalized advertising. In such cases, Shopify acts as the data controller for those processing activities.

For more information, please refer to the Shopify Privacy Policy: https://privacy.shopify.com


Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Information shared on public platforms may be visible to others.


Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to have it removed.

Security and Data Retention

No system is completely secure, and we cannot guarantee absolute security. Data transmission may not always be secure.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access your personal data
  • Request deletion
  • Request correction
  • Request data portability
  • Opt out of marketing communications

If you are in the UK or EEA, you may also have the right to:

  • Object to or restrict processing
  • Withdraw consent at any time

You can exercise your rights by contacting us.

Complaints

If you have concerns about how we handle your data, you may contact us or file a complaint with your local data protection authority.

International Transfers

Your data may be transferred outside your country. Where required, we rely on legal safeguards such as standard contractual clauses.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions or wish to exercise your rights, contact us:
Phone/WhatsApp: +31 6 4371 5013
Email: info@vintagepareltje.com

For the purposes of data protection law, we are the data controller of your personal information.